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**Privacy Statement

Afterdark Group Pty Ltd**

Last updated: December 2024

Afterdark Group Pty Ltd ("Afterdark Group", "we", "our", "us") is committed to protecting the privacy of our clients, customers, partners, and website users. This Privacy Statement explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Contact details (email, phone number, address)

• Company or organisation details

• Billing and payment information

• Identification information where required

• Any information you provide through enquiries, forms, or communication with us

Technical & Usage Information

• IP address

• Browser type and device information

• Website usage statistics

• Cookies and tracking data

Sensitive Information

We do not typically collect sensitive information. If required for a specific service, we will only collect it with your explicit consent or as permitted by law.

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2. How We Collect Your Information

We collect information in several ways, including:

• When you interact with our website

• When you make an enquiry or request a service

• When you communicate with us via email, phone, or online chat

• When you provide your details for invoicing, support, or account creation

• From third-party tools or integrations used to support our services

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3. How We Use Your Information

Your information may be used for the following purposes:

• Providing our services and products

• Responding to enquiries or support requests

• Verifying your identity where necessary

• Sending service updates, alerts, or administrative communications

• Processing payments and managing accounts

• Improving our website, products, and services

• Ensuring security, fraud protection, and compliance

Marketing communications will only be sent if you have opted in or where permitted by law. You can unsubscribe at any time.

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4. Disclosure of Personal Information

We may disclose your information to:

• Employees, contractors, or service providers assisting in delivering our services

• Third-party platforms used for analytics, hosting, communications, or billing

• Legal or regulatory authorities when required by law

• Professional advisers (e.g., accountants, auditors)

We do not sell your personal information.

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5. Storage and Security

We take reasonable steps to protect your information from:

• Unauthorised access

• Loss or misuse

• Interference, modification, or disclosure

Data may be stored in secure local or cloud-based systems, including trusted third-party providers.

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6. Access and Correction

You have the right to:

• Request access to your personal information

• Request corrections if information is inaccurate, outdated, or incomplete

To make a request, contact us using the details below.

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7. Cookies and Online Tracking

Our website may use cookies and similar technologies to:

• Improve user experience

• Analyse traffic

• Remember preferences

You may disable cookies in your browser, but some features may not function properly.

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8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy statements.

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9. International Data Transfers

Some data may be stored or processed by third-party providers located outside Australia.
We ensure these providers comply with appropriate data protection obligations.

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10. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. The latest version will always be published on our website.

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11. Contact Us

If you have questions or concerns about this Privacy Statement or how your information is handled, please contact:

Afterdark Group Pty Ltd
Email: afterdark-group@outlook.com 
Address: PO Box 45 Patterson Lakes VIC 3197

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